Safety Protocols (COVID-19)

SPA ayualam’s Safety Protocols have been certified by by Guam Safe Certification and WTTC Safe Travels Stamp Program.

IMPORTANT INFORMATION (COVID-19) – Updated 9.30.2022

  • Guests are no longer required to wear face mask while spa employees will keep wearing masks to ensure your safety.
  • Herb Tent is not provided until further notice.
    If you have a package including Herb Tent, you may change it to any body service (body pack, foot massage, head massage etc.) at no additional fee.
  • Please feel free to contact the spa manager or spa general manager if you have any question(s) and comment(s).

DEAR VALUED GUESTS – Updated 9.30.2022

The health and safety of guests and employees is our highest priority.
SPA ayualam has implemented the following COVID-19 protocols to ensure safe and truly relaxing space for you.

RECEPTION

  • Guests will be required to undergo thermal screenings and must complete a mandatory health questionnaire upon arrival.
  • Spa receptionists are required to wear a face mask.
  • A UV sterilizer has been installed at the reception desk to sterilize check-in items, such as pens.

TREATMENT

  • Therapists are required to wear a face mask.
  • Therapists are required to wash their hands with soap for a minimum of 20 seconds prior to treatment.
  • Massage bed, head rest, counter top, doorknob and light switch are sanitized after each use.
  • Herb Tent is not provided until further notice.
    If you have a package including Herb Tent, you may change it to any body service (body pack, foot massage, head massage etc.) at no additional fee.

OTHERS

  • Hand sanitizers are equipped at the entrance/exit, reception and treatment rooms.
  • Retail products are covered by plastic.
  • All linens are professionally laundered.
  • Rest rooms are cleaned regularly.
  • Staff area is also cleaned and sanitized regularly.
  • All employees are also screened by taking temperature before shift.

We have always been extremely proud of our safety protocols.
If you have questions or comments, please feel free to contact the Spa Manager or Spa General Manager.
We are looking forward to serving you soon.

Thank you.

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